Terms & conditions
Effective Date: October 30, 2026
Welcome to UrbanCore Vehicle Shipping. These Terms and Conditions govern your access to and use of our website, services, and related communications. By using our website or requesting our vehicle transportation services, you acknowledge that you have read and understood these terms.
Please review this information carefully before using our services.
1. About Our Services
UrbanCore Vehicle Shipping provides information and assistance relating to vehicle transportation services, including:
- Open Car Transport
- Enclosed Car Transport
- Door-to-Door Auto Transport
- State-to-State Auto Transport
Specific transportation arrangements, including carrier assignment and service availability, depend on the details of each shipment and the applicable agreement.
2. Quotes and Pricing
Quotes are based on information supplied by customers, including vehicle type, pickup location, delivery location, shipment dates, and transportation preferences.
Quoted prices may be subject to change if shipment details change or if additional services, special handling, or other agreed charges apply.
A quote does not automatically guarantee a transportation booking or a particular pickup date.
3. Booking and Scheduling
Customers must provide accurate shipment information when requesting or confirming transportation services.
Pickup and delivery dates may be estimated unless expressly confirmed as guaranteed in a written agreement.
Transportation schedules may be affected by traffic, weather, road conditions, carrier availability, mechanical issues, and other circumstances beyond reasonable control.
4. Customer Responsibilities
Customers are responsible for:
- Providing accurate vehicle and contact information.
- Disclosing known mechanical issues and vehicle modifications.
- Making the vehicle available at the agreed pickup time and location.
- Removing personal belongings and prohibited items from the vehicle.
- Ensuring the vehicle is accessible for loading and unloading.
- Reviewing the vehicle inspection documentation at pickup and delivery.
- Paying agreed charges according to the applicable payment terms.
5. Vehicle Condition and Inspection
The vehicle’s condition should be documented before transportation through an inspection report or other appropriate documentation.
Customers should inspect their vehicles upon delivery and compare the condition with the original inspection records.
Any visible damage or discrepancy should be documented and reported promptly through the applicable carrier or claims process.
6. Insurance and Liability
Insurance coverage, limitations, deductibles, exclusions, and claims procedures depend on the carrier, applicable policy, and transportation agreement.
Customers should request and review relevant insurance information before shipment.
UrbanCore Vehicle Shipping does not promise coverage beyond the terms of an applicable insurance policy or written agreement.
7. Cancellations and Changes
Cancellation requests and shipment modifications should be submitted as early as possible.
Applicable cancellation fees, deposits, refunds, and other charges will depend on the booking agreement and the stage of transportation arrangements.
8. Prohibited Use
Users may not use this website to:
- Submit false or misleading information.
- Violate applicable laws or regulations.
- Attempt unauthorized access to website systems.
- Distribute malicious software or harmful content.
- Interfere with website operations or other users’ access.
9. Website Content and Intellectual Property
Website text, branding, graphics, design elements, and other materials are protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, or commercially use website content without prior written permission, except where permitted by law.
10. Third-Party Services
Our website or communications may reference third-party websites or service providers.
UrbanCore Vehicle Shipping is not responsible for the content, privacy practices, availability, or policies of independent third-party websites.
11. Limitation of Liability
To the extent permitted by applicable law, UrbanCore Vehicle Shipping shall not be responsible for indirect, incidental, special, or consequential losses arising from website use or circumstances outside its reasonable control.
Nothing in these terms excludes liability that cannot legally be excluded.
12. Changes to These Terms
We reserve the right to update these Terms and Conditions when necessary. Updated terms will be published on this page with a revised effective date.
13. Governing Law
These terms shall be interpreted in accordance with applicable laws of the State of Georgia and relevant federal laws, subject to any mandatory legal requirements.
14. Contact Information
For questions about these Terms and Conditions, contact:
UrbanCore Vehicle Shipping
Address: 224 Hunter St NW, Norcross, GA 30071, USA
Phone: (470) 802-2877
Email: info@urbancorevehicleshipping.us
Website: https://urbancorevehicleshipping.us
By using this website, you acknowledge that you have read and understood these Terms and Conditions.